For information on eligibility and how to apply for Australian citizenship, please contact the Department of Immigration and Border Protection:
Citizenship Information Line 13 18 80
Customer Service Centre
836 Wellington Street
West Perth WA 6005
If you have already applied for Australian citizenship and you have a query regarding your citizenship ceremony please see the FAQs linked below.
The Acting Minister for Immigration, Citizenship, Migrant Services and Multicultural Affairs issued a statement confirming that citizenship ceremonies will be held online during the COVID-19 pandemic. This statement can be viewed online
The Department of Home Affairs commenced trialing ceremonies over secure video link at the end of March. As this capability matures and is progressively implemented and our processes formalised, we will engage with Local Government Councils on options for their participation in undertaking online ceremonies.
If your council is approached by a client requesting a ceremony please direct them to the Department of Home Affairs mail box: firstname.lastname@example.org