650,000 visits to leisure facilities
5,900 swimming lesson enrolments
33,000 attendances at group fitness and wellness classes
1,367 people individually tutored on how to use digital hub services
137,708 library visitors
233,850 phone calls answered by all Town contact centres
15,860 visits to Town administration centre
1,136,011 Town website page views
42 engagement sessions held
4,100 people engaged in activities open for public comment
41 events delivered through Arts Season
53,000 people attended 29 community events
1,786 approvals granted for various events, and premises bookings
993,000 free parking tickets printed
473,000 paid parking tickets printed
20,700 parking infringements issued
94.5% of all dogs impounded were either returned to their owner or rehomed
500 building permits issued
426 development applications processed
1,053 building maintenance requests actioned
54 building capital projects completed
97.6% of 2018 rates levied collected
44,087 m2 of roads resurfaced
$1.4 million revenue received for street improvements
782 tonnes of bulk waste collected
1,250 tonnes of green waste collected
400 new street trees planted
7500 tube stocks planted to revegetate George Street Reserve
16,000 street trees audited and maintained
4,400 IT Helpdesk requests resolved
74,900 documents registered into the Town’s electronic document and records management system (TRIM)
27 Service Area Plans developed
157 training and development sessions attended
88 vacancy recruitments and 113 new employees hired
38 communication plans developed
52 media releases delivered
232 graphic design jobs