Performance scorecard

The Town’s performance scorecard was developed following our Evolve community consultation project which ran throughout 2016 and 2017.

It represents the progress that the Town has made toward completing deliverables as outlined in the Corporate Business Plan as well as the operational performance of each of the Town’s service areas.

Each operational measure is represented as a score out of 10. For each measure, a score of 8 out of 10 represents acceptable performance, and anything higher is exceeding performance.

Corporate Business Plan 2017-2022

While this page can be viewed on a mobile device, it’s best viewed in a maximised browser window on a desktop or laptop computer.

This tool was built using Microsoft’s PowerBI to translate live data from several of the Town’s key reporting systems into the scorecard. 

For more information, please contact the Town on 9311 8111 or send us an email at

Looking for the old version?


Enlarged view