Step 1 - Read the T&Cs
Read the full Terms & Conditions and check that you are eligible to apply. Advice can be found on the Town's website.
Step 2 - Contact the Town
Contact the Town to register your interest for the CCTV Partnership Program. A Town Officer will check your eligibility and discuss your CCTV plans and help identify the best field(s) of view for your camera system. You are also required to detail your willingness to provide footage to the WA Police Force upon request. Installation should not take place prior to approval by the Town.
Step 3 - Get quotes and apply
Once the Town confirms your eligibility, you must seek at least one (1) quote for your CCTV system from a registered business with a Security Agent License Number.
Send copies of the quote(s) to the Town with your completed application form. If you are not the property owner, please also provide signed permission from the property owner or agent authorised to act on their behalf. The Town Officer will advise successful applicants of their outcome.
Step 4 - Install and pay
Once your application has been approved by the Town, you may proceed with organising the installation of your CCTV system. The cameras must be installed as agreed by the Town Officer or as per the recommendation of the registered business.
The applicant is responsible for engaging and procuring the goods and services from the registered business. The applicant is also responsible for fully paying the total invoiced amount to the registered business. The Town is not liable, nor will it provide any payment to the registered business as engaged by the applicant.
Step 5 - Submit remaining documents
Please submit a copy of the invoice and a receipt showing proof of full payment of the invoice to the Town. Screenshots of the field(s) of view from the cameras must be attached, showing that it covers the public realm and meets the 50% Face Recognition Requirement of the WA State CCTV Strategy Resolution Test Chart within ten (10) metres of the public-facing camera. The chart can be found at on the Town's website.
Submit proof that your CCTV system has been registered with Cam-Map WA, the WA Police Force State CCTV Register: https://www.police.wa.gov.au/Your-Safety/State-CCTV-Register
Please also submit the completed feedback form.
It is preferred that all remaining documents are submitted in a single email to firstname.lastname@example.org.
If the file size is too large, please indicate that the documents are being sent across multiple emails.
Step 6 - Review by the Town
The Officer will review your application in full to ensure the Town has all necessary information and that all of the Terms & Conditions have been met.
The Officer will advise the outcome of the application in writing. In the event the Town requires more information, the Officer will contact the applicant.
Step 7 - Receive your rebate
Your rebate will be transferred electronically to the account nominated on the application form. Please inform the Town via email when you have received your rebate.
Step 8 - Follow up survey
Halfway through the next Financial Year, you will receive a survey asking some questions about your feelings of safety in the Town, the effectiveness of your CCTV system, and your feedback on the CCTV Partnership Program.