Service request or Report it

Here you can request a service or report an issue online and we'll get back to you. 

If your service requirement is missing from the list below, then complete this online form here.

Please note:

  • For METRONET-related enquiries, please contact METRONET on (08) 9326 3666 or info@metronet.wa.gov.au
  • For assistance relating to community safety, please contact the WA Police on 131 444. For emergencies, please call 000.
  • If you find a lost pet, we recommend taking it to the nearest vet who can contact the owner if the animal is microchipped, or keep it safe for the Town to collect on Friday.
Rubbish and bins Image
Rubbish and bins Request a new bin, replace a bin or report illegally dumping or syringe etc.
Parking Image
Parking Report illegal parking, vandalised ticket machines etc.
Roads, footpaths and drains Image
Roads, footpaths and drains Report damaged Kerbs, streetlights, potholes, flooding or request a street sweep.
Verges and street trees Image
Verges and street trees Report fallen branches, invasive tree roots, overgrown dry grass etc.
Shopping trolleys Image
Shopping trolleys Report unbranded shopping trolleys.
Pets and animals Image
Pets and animals Report lost pets, dog attacks or registration enquiry etc.
Graffiti Image
Graffiti Report graffiti on council buildings, playground, street poles, litter bins etc.
Residential premises Image
Residential premises Report asbestos, untidy yards etc.
Noise Image
Noise Report excessive noise volumes - construction, instrumental etc.
Pollution Image
Pollution Report water pollution, sewerage pollution, soil contamination, excessive dust etc.
Food safety and restaurants Image
Food safety and restaurants Report hygiene concerns and food poisoning etc.
Parks and reserves Image
Parks and reserves Request park maintenance or report damage to park furniture or plant diseases etc.
Council properties damage Image
Council properties damage Seen any damage to our properties, then let us know.

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