Rates and fee relief


Effective immediately, Council has waived interest on outstanding rates for 2019-2020, waived cancellation fees, late fees and suspended membership fees until further notice.  

Council also waived rent for not-for-profits and sporting clubs leasing Town property until 30 September, or until the State of Emergency is declared over, whichever comes first. At this time the decision will be reviewed. 

In additional relief for almost 5,000 ratepayers, collection of charges via the annual rates notice for underground power, will be deferred until 2021. 

On 21 April Council has also endorsed relief options for ratepayers for 2020-2021 financial year, including an extension of time for payment of rates, and reductions to the interest rate and the administration fees charged on rates instalments. These include: 

a) a reduction in instalment interest to 2.0%p.a.  

(b) a reduction in interest payable on overdue rates to 4.0%p.a.  

(c) a reduction in instalment charges to $7 per instalment 2, 3 and 4, ie a total of $21 

(d) a reduction in the administration fee payable for alternate repayment arrangements to $21

(e) an extension for alternative payment arrangements to 30 June 2022.

On 20 May Council waived non-statutory Environmental Health fees for the remainder of this financial year.