Town services during COVID-19

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Below you will find information about using Town services while widespread local transmission of COVID-19 is occurring in the community.  

All Town facilities currently require visitors to:

  • Wear a mask
  • Maintain a physical distance of at least 1.5m

Administration Building

Due to the high number of Covid cases in our community, and the evolving restrictions and safety measures in place, the Town of Victoria Park Administration building is currently open by 'appointment only'. 

Operating hours will remain Monday to Friday, 8.30am - 5pm,

Amended services

In the first instance, customers are encouraged to make use of the Town’s online administration services: 

  • Online Payments – can be made via our website or phone.  
  • Appointments – you can request an appointment online or phone. Meetings can be held online or in person.
  • Waste – for waste collection days and general information. 
  • Planning & Building – applications can be lodged online. For more information click here.
  • Rates – info about your rates, pay your rates online or submit a change of address. 
  • Animals – found or lost animals and online registrations. 
  • Service request – if you have something to report or just need some assistance visit our service request page.   

For more information, we encourage customers to contact us via: 


If we are unable to resolve your query remotely, please ensure you follow State Government guidelines when attending the administration building.


The library is open.

Hours will remain as below until further notice:

Monday-Friday, 9am-6pm
Saturdays, 9am-2pm
Sundays, closed

Smaller programs have resumed. Keep an eye on your emails, the Library’s social media channels and the Town website for details.


Returns can still be made via the external chute located on the south side of the library, as well as in person.

Online and digital services 

Members can still use their library card to access e-resources including eBooks, eAudio, eMagazines, eMovies, and educational resources. Click here for more details.   

For queries about services or to place a reservation on library items, phone 9373 5500 or email 


Leisurelife and Aqualife remain open to the public.

Mask requirements apply, and all visitors to gym facilities within the leisure centres are required by the State to show proof of vaccination. 

Proof of vaccination is not required for adult community sport. For more information, click here.


Council meetings will be held online in April.

For more information, click here.