Town closes administration building to public

Published on 25 March 2020

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Today the Town of Victoria Park will go one step further to protect the community and its workforce, in the face of COVID-19, by closing its administration building to the public, from 5pm.   

This follows the closure of the Town’s leisure centres, library and Digital Hub last week, as well as in-person on-and-off-site stakeholder meetings, and the cancellation and postponing of many events.    

Mayor Karen Vernon said: “Although the administration building will close to the public, we will continue to serve our customers online, by phone and email.”    

“Applications, payments, reports and requests can all be done through the Town’s website, and our friendly staff will still be available to help you by phone and email during business hours through the week. After hours emergency contacts remain the same.”   

Essential services are still operating around building and parks maintenance, drainage, footpaths, roads and waste collection, as well as parking and ranger services and key administration functions.   

Following the Prime Minister’s announcement today, directing the public sector to work from home wherever possible, many of the Town’s administration staff will be transitioning to work remotely, in the coming weeks. Only a small complement of staff will be in offices observing social distancing rules. Some levels of service will be impacted.   

“We are talking to our neighbouring councils to share information and find ways to work together for the health and well-being of our communities,” the Mayor said. 

“We know that everybody is doing it tough at the moment, and we know that together we will make it through.  If you are using our services, we ask for your patience as we adjust to operating in this new environment and we thank you for your understanding.”   

For more information on what the Town is doing to support our community and businesses visit our website COVID-19 FAQs, updated daily.