Contact us

Administration Centre

Phone (08) 9311 8111

E-mail admin@vicpark.wa.gov.au

99 Shepperton Road, Victoria Park WA 6100

Opening hours 8:30am - 5pm Monday to Friday

Postal address Locked Bag 437, Victoria Park WA 6979

Emergency after-hours number (08) 9311 8188

Aqualife

Phone (08) 9373 5400  

E-mail admin@vicpark.wa.gov.au

42 Somerset St, East Victoria Park WA 6101 

Pool, Gym, Reception Opening Hours
Monday - Thursday:      5.30am - 8.30pm
Friday:                           5.30am - 8pm
Saturday / Sunday:       7am - 6pm

Creche:
Monday to Friday:         8.30am - 12noon

Leisurelife

Phone (08) 9373 5450  

E-mail leisurelife@vicpark.wa.gov.au

Cnr Kent & Gloucester Streets, East Victoria Park WA 6101 

Centre Opening Hours
Monday - Thursday: 5.30am - 11pm
Friday:                      5.30am - 10pm
Saturday:                  8am - 10pm
Sunday:                    9am - 4pm

Gym Opening Hours
Monday - Thursday: 5.30am - 1pm & 3pm - 8.30pm
Friday:                      5.30am - 1pm & 3pm - 8pm
Saturday:                  8am - 1pm
Sunday:                    Closed

Creche Opening Hours
Monday to Friday: 9am - 11am 

Library

Phone (08) 9373 5500  

E-mail vicparklibrary@vicpark.wa.gov.au

27 Sussex Street, East Victoria Park 6101

Opening Hours
Monday:                                     9am - 6pm
Tuesday:                                    9am - 8pm 
Wednesday:                               9am - 8pm
Thursday:                                   9am - 8pm  
Friday:                                        9am - 6pm
Saturday:                                    9am - 5pm
Sunday/Public holidays:             Closed   

Lodge a request

Click here to view form.

Feedback form

We value all types of feedback including compliments, concerns or comments on how we can look after you better. 

If you would like to suggest ways in which we can assist you, or help us in recognising our staff, please complete this form. 

What is a complaint?

If you would like to make a complaint, we define this as: 

Dissatisfaction with the services or products of the Town and its contractors, or with the actions of employees or Council in the provision of those services or products. 

A complaint is not an initial request for a service to be delivered. 

What is a request for service?

A request for service is where you want the Town of Victoria Park to take action, for example: 

  • a barking dog
  • a pot hole
  • verge tree pruning
  • illegal parking 

These can be made by filling out a service request form

Filling out this form

We will investigate anonymous complaints to the best of our ability but may have limitations in providing a resolution, so we ask that you please leave your contact details. 

Complaints can also be made by letter or email. Our contact details are available on the Administration Centre page

If you require assistance in completing this form, please contact us on 9311 8111 or email admin@vicpark.wa.gov.au.

Click here to view form.

Christmas/New Year opening hours

The Town of Victoria Park wishes to advise that many of its services will be closed during the Christmas and New Year holiday period as shown below.

Date

Administration

Library

Aqualife

Leisurelife

Digital Hub

Fri 22 Dec

8.30am-12noon

9am-12noon

5.30am-12noon

5.30am-12noon

9am-12noon

Sat 23 Dec

Closed

9am-1pm

7am-6pm

Open for bingo only

5.30pm-10.30pm

Closed

 

Sun 24 Dec

Closed

Closed

7am-4pm

Closed

Closed

 

Mon 25 Dec

Closed

Closed

Closed

Closed

Closed

 

Tue 26 Dec

Closed

Closed

8am-5pm

Closed

Closed

Wed 27 Dec

Closed

9am-6pm

5.30am-9pm

Closed

Closed

Thu 28 Dec

Closed

9am-6pm

5.30am-9pm

Closed

Closed

Fri 29 Dec

Closed

9am-6pm

5.30am-8.30pm

Closed

Closed

Sat 30 Dec

Closed

9am-1pm

7am-6pm

Open for bingo only

5.30pm-10.30pm

Closed

Sun 31 Dec 2017

Closed

Closed

7am-4pm

Closed

Closed

Mon 1 Jan 2018

Closed

Closed

8am-5pm

Closed

Closed

Tue 2 Jan

Return to normal hours

 

Rangers: On duty from 7.30am to 6pm except for Sunday 24 December 7.30am to 4pm and off-duty Christmas Day.  For emergency attendance outside these hours, or Christmas Day, call 9311 8188.