Support worker permit

The Town of Victoria Park provides Support Worker Parking Permits for residents who receive regular in-home care or support services. This permit assists support workers by allowing them to park near the resident’s property while providing care services.

The permit allows the registered vehicle(s) to park along the street where the resident lives, where time-restricted parking of one hour or more applies.

Please note:

  • Vehicles must still comply with all other parking restrictions.
  • Vehicles cannot remain parked on any thoroughfare for more than 24 hours.

Permits are issued as digital permits linked to nominated vehicle registrations.


Eligibility criteria

  • To be eligible for a Support Worker Permit:

    • The resident receiving care must live within the Town of Victoria Park.

    • The resident must submit the application on behalf of the support worker or organisation.

    • The support worker must be registered with an accredited care provider.

    Each resident may apply for:

  • 1 permit covering up to 5 vehicles per organisation or provider

     

Fees

The applicable fee is $35 per permit. Fees are current until 30 June 2026 and inclusive of GST. For more information regarding the Town's fees and charges, please visit this page. 

Parking Permit Policy

Application process

Applications are submitted through the ePermits parking permit system.

Step 1 - Register for ePermits

The resident must register an account in the ePermits Self-Service Portal.

Step 2 - Submit an Application

Complete the Support Worker Permit application and upload the required documentation.

Step 3 - Provide Supporting Documentation

The application must include:

  • Proof of residency for the resident receiving care
  • A letter from the care provider or organisation that includes:
    • A list of vehicle registration numbers used to provide care services
    • Confirmation whether vehicles are private or business vehicles
    • Details of the frequency of care services (e.g. daily, weekly)

Step 4 - Application Review

Once submitted, the application will be reviewed by a Town officer. The resident will be notified once the application has been approved or declined.

 

If approved, the permit will be issued electronically through the ePermits system. The permit will be linked to the nominated vehicle registrations and does not require a physical permit to be displayed.

It is the responsibility of the resident and care provider to ensure permit information remains accurate.

If there are changes to:

  • Vehicle registrations
  • Vehicle types
  • Care arrangements

these must be updated in the ePermits system.

Where a resident is unable to manage these updates, the care provider may contact the Town to request changes.

Support Worker Permits are issued for up to 12 months. Where care services are required for a shorter period, the permit may be issued for the relevant duration. If ongoing care is required, residents must submit a new application prior to the permit expiry to avoid a lapse in permit validity.

Contact information

For any enquiries or further assistance regarding the application process, please contact 08 9311 8111 or email at parkingpermits@vicpark.wa.gov.au .

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