The Town of Victoria Park is dedicated to ensuring that every community member is able to access the Town and information is provided in formats that suit their needs.

Details on our accessibility initiatives can be found in our Access and Inclusion Plan 2022-2027 and on our People with Disability page.

Some customers may require assistance accessing information and services. If you need an interpreter over the phone, you can call the Translating and Interpreting Service (TIS) on 131 450 and ask to be put through to the Town of Victoria Park.

For customers who are deaf, hard of hearing or have a communication disability, you can call 133 677 (National Relay Service) and ask to be connected to the Town of Victoria Park or visit

The Town can be contacted via:

We understand some customers may need a support person when communicating with the Town. We welcome you to bring a support person with you when meeting with us in person, or to use the assistance of a support person over the phone or via video call.

For more information please see our Customer Service Charter.

If you've encountered a problem with the website or have any general feedback, please provide comment via this form.

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