Keeping your business safe

We all want to live in a safe and secure neighbourhood. See how you can help by looking at the top tips and opportunities below. 

What do I need to be aware of? 

Retail theft

• Design an open planned store layout to enhance surveillance and deter theft
• Lock expensive and valuable items in cabinets
• Install CCTV at entry points and appropriately placed internally
• Clearly display anti-theft policies such as bag inspections and refund policies
• Regularly conduct stock counts, including serial numbers and equipment
• Use visible ink security tags on high value clothing
• Train employees on shop lifting prevention and ensure that they are aware of all policies and procedures
• Keep an incident report book, including time stamps and suspicious behaviour occurrences

Cyber crime

• Always confirm validity of invoices before processing. Check details such as company’s ABN, payment information and contact details
• Limit employee authority to place orders and invoices. Ensure strict financial procedures are in place.
• Prior to processing payments, verify any unusual bank details with the supplier directly 

Credit card fraud

If a customer appears suspicious or you are unsure, follow these tips:

• Ask for photo ID, especially for multiple small purchases
• Share information with nearby businesses
• Immediately contact the police if an incident occurs
• Regularly check and update policies in response to security needs
• Appropriately train employees with how to deal with difficult or suspicious customers

Is there any funding available? 

Depending on what you are hoping to do, the Town might have funding that could assist. Have a look at the below Vic Park Funding opportunities: 

CCTV Partnership Program 

Security Incentive Scheme