Event Permits
Important - Event Permit System Transition
The Town of Victoria Park is transitioning Event Parking Permits to the new ePermits system. Existing permit holders (vPermit) must reapply through ePermits. Permits issued under the previous system will remain valid until: 30 June 2026. After this date, only permits issued through ePermits will be recognised.
Refund for Existing Permit Holders
Existing Event Permit holders may be eligible for a refund of the remaining permit period when applying for a new permit through ePermits.
To be eligible for a refund, your existing permit must be valid on or after 1 April 2026.
To allow the Town to verify eligibility, applicants must:
- Apply for a new permit through ePermits
- Enter their existing permit number from vPermit during the application process
Refunds will be processed once the new permit application has been submitted and verified.
System Transition FAQs
(*Temporary - valid until 30 June 2026)
Can I still access vPermit?
Yes. You can access the previous vPermit system here: https://vpermit.com.au/vicpark/
This is available for viewing existing permit details only, such as your permit expiry date or permit number.
Please note:
- New applications and renewals must be completed through ePermits
- vPermit is no longer used for new permits
Am I eligible for a refund?
You may be eligible for a full refund of your existing permit if it is valid on or after 1 April 2026.
How do I request a refund?
To request a refund:
- Apply for a new Event Parking Permit through ePermits
- Enter your existing vPermit number during your application
Once submitted:
- The Town will assess your eligibility
- If approved, your refund will be processed automatically
How long does it take?
Refunds are typically processed within 10–15 business days after your new permit has been approved.
How will I receive my refund?
Refunds are issued to the original payment method used to purchase the permit.
If your card has changed or expired, your bank may redirect the refund.
Do I need to follow up on my refund?
No. You do not need to follow up unless:
- You have not received your refund after 15 business days, or
- The Town contacts you for additional information
I didn’t receive any information about the new system - what should I do?
The Town has communicated the transition through multiple channels, including flyers, email, and website updates.
If you did not receive this information:
- You can still register and apply through ePermits at any time
- Customer Service can assist you if needed
Why do I need to apply again if my current permit is still valid?
The Town is transitioning to a new digital permit system. While your current permit remains valid until 30 June 2026, all new and future permits must be issued through ePermits.
Why is the refund a full amount?
To support a smooth transition, the Town is offering a full refund for eligible permits that are valid on or after 1 April 2026.
What if I don’t know my permit number?
You can:
- Log in to the vPermit system to retrieve your details, or
- Contact the Town for assistance
Will I lose parking access if I switch early?
No. Once your new permit is approved, your ePermits digital permit will take effect, ensuring continued parking access (subject to permit conditions).
Overview
Event Parking Permits allow eligible residents and businesses within the Burswood Peninsula area to park near their properties during major events at Optus Stadium. Permits are issued digitally through the ePermits system and are linked to vehicle registration numbers.
There is no physical permit required to be displayed.
Apply for an Event Permit
Eligibility
Applicants must:
• reside within the Burswood Peninsula area
• operate a registered business within the area
Proof of address or business registration may be required.
Permit Details
Fee: $35
Validity: 12 months
Vehicle limit: 1 permit per property
A permit does not guarantee a parking bay.
Event Parking Permits are issued for standard passenger vehicles only and are not available for heavy vehicles, caravans, trailers, boats, taxis or buses.
Where Event Permits Apply
Event Parking Permits provide an exemption to parking restrictions within designated areas of the Burswood Peninsula during major Optus Stadium events.
Event dates are published on the Optus Stadium website.
Application process
To apply for an Event Parking Permit:
- Create an account in the ePermits portal
- Complete the online application form
- Upload any required documents
- Complete payment
- Once approved, your permit will become active immediately
Managing Your Permit
Permit holders can manage their permit through the ePermits portal.
You can:
• update vehicle registration details
• manage your permit information
• renew your permit when it expires
Permit holders are responsible for ensuring that vehicle registration details are correct and up to date.
Frequently Asked Questions
What are event permits, and where do they apply?
Event Parking Permits allow eligible residents and businesses within the Burswood Peninsula area to park near their property during major events held at Optus Stadium. Event dates are published on the Optus Stadium website: https://optusstadium.com.au/whats-on
Please refer to the Burswood Peninsula Event Parking Map to see where permits apply.
Who can get an event parking permit?
Event permits are available to:
• residents living within the Burswood Peninsula area
• businesses located within the Burswood Peninsula area
Applicants may be required to provide documentation confirming their residential or business address.
How long do event parking permits last?
All Event Permits expire 12 months after the date of issue.
How do I get an event parking permit?
Applications are submitted through the Town’s ePermits online portal.
To apply you will need:
• an email address
• your vehicle registration number
• proof of address or business location
• a valid debit or credit card for payment
How many permits am I entitled to, and what is the cost?
Residents and business owners are entitled to one event permit per residential/business address.
Do I need to display a permit on my vehicle?
No. Event permits are digital and linked to your vehicle registration.
There is no physical permit required to be displayed on your vehicle.
How do parking officers check my permit?
Parking officers verify permits electronically by checking the vehicle registration number using their enforcement devices.
Can I update or change my vehicle registration?
Yes. You can update your vehicle registration through your ePermits account if your vehicle changes.
Are there any vehicles that are not eligible for an Event Parking Permit?
Yes. Event Parking Permits are intended for standard passenger vehicles only.
Permits will not be issued for the following vehicle types:
• Heavy or long vehicles
• Caravans or motorhomes
• Boats
• Trailers
• Taxis
• Buses
If you are unsure whether your vehicle is eligible, please contact the Parking & Rangers Team before submitting your application.
Does an Event Parking Permit guarantee a parking bay?
No. An Event Parking Permit does not guarantee a parking space.
The permit provides an exemption from certain parking restrictions within the designated event permit area, allowing residents and businesses to park near their property during Optus Stadium events.
Can I park anywhere with an Event Parking Permit?
No. Event Parking Permits are only valid within the designated event permit area in the Burswood Peninsula.
Permits do not allow parking:
• in areas where parking fees apply
• in loading zones
• in ACROD bays
• in no stopping or no parking zones
• where other restrictions apply
What happens if I park without a valid permit?
If you park in an area that requires an Event Parking Permit and your vehicle does not have a valid permit, an infringement notice may be issued.
What happens when my permit expires?
Permit holders will receive automatic email reminders 30 days, 15 days, and 1 day before the permit expires, with instructions on how to renew. To avoid a lapse in permit validity, please ensure your contact details and email address are up to date in the ePermits system.
If a permit expires and is not renewed, the vehicle will no longer have a valid permit and may be subject to parking restrictions.
Renewal reminders are sent as a courtesy. Permit holders remain responsible for ensuring their permit is renewed before it expires.
I have submitted an application but someone has already claimed my address. What should I do?
The Town may request additional documentation (such as a lease agreement, utility bill or driver’s licence) to verify your eligibility.
Please email supporting documents to: parkingpermits@vicpark.wa.gov.au
I already have an Event Parking Permit. Do I need to apply again?
Yes. The Town of Victoria Park is transitioning Event Parking Permits to the new ePermits system.
Existing permit holders must reapply through ePermits. Existing permits remain valid until 30 June 2026. When applying, you must enter your existing permit number from vPermit so the Town can verify your permit and process any eligible refund.
Will I receive a refund for my existing permit?
Eligible permit holders may receive a refund for the remaining permit period when applying for a new permit through ePermits. Refunds are normally processed back to the original payment method used to purchase the permit.
If the original payment card has expired or been replaced, banks may redirect the refund to the replacement card. If this is not possible, the Town will contact you to arrange an alternative refund method.
I need help using the online system. What should I do?
If you require assistance applying online, the Town’s Customer Service team can help.
You can:
• visit the Town administration centre
• call (08) 9311 8111
• email parkingpermits@vicpark.wa.gov.au